Our approach
We aim to provide an accessible experience across pages, navigation, forms, and ecommerce flows.
Accessibility is reviewed during content updates and design changes.
- Clear structure with headings and readable typography
- Keyboard-friendly interaction where supported
- Alternative text for imagery where applicable
Conformance status
We are working toward alignment with WCAG 2.1 AA. Some areas may not yet fully meet every criterion.
WCAG 2.1
Target: AA
Ongoing improvements
Known limitations
Some third-party embeds, legacy pages, or older media may not be fully accessible yet.
We prioritise fixes based on impact and frequency of use.
- Occasional contrast issues on older assets
- Third-party widgets may have limited accessibility controls
- Some PDFs may require additional formatting
Help & contact
If you report an issue, tell us the page URL and what you were trying to do. We’ll aim to provide an
accessible alternative and fix the problem where feasible.